Collection of your personal information

Unless otherwise stated below, for each visitor to reach the Website, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Website, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Website.

Future Canteen may collect and hold personal information including your name, email address, phone number, payment method, social media handles, photographs of you and other identifying information you choose to provide.

We also collect personal information about you from third parties,
including when:

• You choose to create an account or register for a product or service on Website or using a social media platform (e.g. Facebook)
• You have consented to a third party disclosing your personal information to us; and
• It is otherwise lawful for a third party to disclose your personal information to us.

Use of your personal information

We collect, hold, use and disclose your personal information for our primary purposes, including but not limited to:

• provide you with information about your transactions;
• comply with COVID-19 contact tracing requirements;
• provide you with the service and/or assistance you have requested, and/or
• share with your social media communities, to the extent allowed by you.

Use of cookies

To improve your experience on our Website, we may use ‘cookies’. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this Website.

Links to other sites

Our Website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you click a link to other websites from Future Canteen Website, we advise you to be aware and read their privacy policy.

Our Website uses Google Analytics, a service which transmits website traffic data to Google servers. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this Website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookies, disable JavaScript, or use the opt-out service provided by Google.

Future Canteen also uses interfaces with social media sites such as Facebook, Instagram, TikTok, LinkedIn, Twitter, WeChat and others. If you choose to “like” or “share” information from those websites, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information.

Sharing your personal information

We may occasionally engage third party companies to provide services on our behalf, including but not limited to handling customer support enquiries and promotions. Those companies will be permitted to obtain only the personal information they need to deliver the service. Future Canteen takes reasonable steps to ensure that these companies are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Protecting your personal information

Future Canteen will endeavour to take all reasonable steps to protect your personal information. All information is passed through to a secure server using encryption technology and stored on secure servers that are protected in controlled facilities. Future Canteen employees and data processors are obliged to respect the confidentiality of any personal information held by Future Canteen. However, Future Canteen cannot guarantee the security of your personal information and will not be held responsible for events arising from unauthorised access to personal information beyond Future Canteen reasonable control.

Changes to this Privacy Policy

From time to time, it may be necessary for Future Canteen to change this privacy policy without notice. We will post any changes to this privacy policy on our Website. Any changes will not be retroactively applied and will not alter how we handle previously collected personal information.

Accessing Your Personal Information

You have a right to access your personal information, allowed by law. If you would like to access your Personal Information, please submit your request in writing by via the Contact Us page on our Website.

Contacting us

If you have any questions about this Privacy Policy and would like further information, please email us at hello@futurecanteen.com.au.